Devices and sign-in

Signing in on the site

There is no password. Enter your email and you get a six-digit code. The code is valid for 10 minutes. If the email does not arrive, check your spam folder; you can request a new code after a minute.

Signing in to the app

1. In the app settings, on the “Account” tab, click “Sign in”.
2. Your browser opens a connection page with a code like XXXX-XXXX. The app shows the same code.
3. Sign in on the site if you have not yet, check the computer name and the code, and click “Approve”. If you do not recognise the code or the computer, click “Deny”.

Without signing in, the app offers only the free pet.

Up to three computers

You can connect up to three computers to your account. If three are already connected, disconnect one of them first — right on the approval page.

The device list is in your account, under “Devices”: name, system, app version and last sign-in. “Disconnect” signs that computer out, and the app goes back to the free pet. Files on the computer are not deleted.

Offline

• Downloaded pets keep working.
• Extended reactions from the subscription work offline for up to 72 hours after the last contact with the server, but never past the paid period.
• You can switch pets only while online.

Deleting your account

Your account has a delete button. If the subscription is active and not cancelled, cancel it first. After deletion your email is anonymised and all sign-ins on the site and in the apps are closed. The order history is kept.